FAQ

Frequently Asked Questions

Answers to the questions we hear most about ordering, pricing, and delivery.

About Us

Who is Astamangala Enterprises?

Astamangala Enterprises Pvt. Ltd. is a Nepal-based international logistics and procurement company. We help individuals and businesses buy products from abroad and deliver them to their doorstep, handling sourcing, payment, shipping and customs for you.

Ordering Process

Which websites can you buy from?

We buy from Alibaba.com, AliExpress, Made-in-China.com, Amazon.in, Flipkart, Myntra, and most other international websites and suppliers on request.

How do I place an order?
  1. Check your estimated cost: Visit our website, astamangala.com.np, and use our calculator to estimate the customs duty and total landed cost of the goods you want to import into Nepal.
  2. Place your order: Once you’re happy with the estimate, place your order directly through our website.
  3. Supplier verification: We verify the supplier and confirm price, stock and MOQ.
  4. Payment: You pay in Nepali Rupees, and we pay the supplier securely.
  5. Quality check: For bulk orders, we arrange photos, videos or samples for your approval before shipping.
  6. Air shipping: Goods are shipped to Nepal by air cargo.
  7. Customs clearance: We handle all documentation and clear your goods through Nepal customs.
  8. Inspection & VAT bill: We check your goods on arrival and issue your VAT bill.
  9. Delivery: Your order is delivered to your doorstep within 7 to 10 days.

Or, send us the product link, quantity and specifications on WhatsApp or email. We’ll send you a complete quotation, and once you confirm and pay, we take care of everything else.

Do you handle bulk and wholesale orders?

Yes. We handle bulk orders and can negotiate prices, request samples, and arrange factory-direct shipments for businesses.

Is there a minimum order quantity?

For retail purchases from Amazon.in, Flipkart, Myntra or AliExpress, there’s no minimum, so you can order even a single item. For factory and wholesale orders from Alibaba or Made-in-China, the supplier sets the MOQ, and we’ll confirm it before you commit. We can also try to negotiate a lower MOQ on your behalf.

Can I order samples before placing a bulk order?

Yes, and we recommend it for bulk purchases. We can arrange samples from the supplier so you can check quality first.

Can you verify suppliers?

We check supplier ratings, transaction history, verification status and reviews before placing orders. For large orders we can arrange additional checks.

What’s the fastest way to get a quote?

Send us the product link on WhatsApp, and we’ll get back to you with a price.

Pricing & Payment

What does the price include?

Your quote includes the product cost, international shipping by air cargo, customs duty and our service fee. VAT is not included in the quoted price. It will be added to your final VAT bill once your goods arrive in Nepal.

How can I pay?

You pay us in Nepali Rupees through eSewa, Khalti, Visa card or bank transfer. We handle the foreign currency payment to the supplier on your behalf.

Do you provide VAT invoices?

Yes. A proper VAT bill is issued for every order.

Shipping & Delivery

How long does delivery take?

Most orders are delivered within 7 to 10 days. Delays may occasionally occur during festivals, public holidays or customs holds, and we’ll keep you informed throughout.

Do you deliver all over Nepal?

Yes. We deliver across Nepal through our courier partners, or you can collect your order from our office in Bhaktapur.

Can I track my order?

Yes. Simply visit astamangala.com.np and use the tracking feature to check your shipment’s status in real time. Our team will also send you updates from the moment your order is placed until it’s delivered.